How to Listen your Way to Sales Success!

Course Description

Many salespeople are so busy asking questions and thinking of the next question to ask that they forget to listen to the answers.

In this course we explore how we can get the prospect to open up and tell us that their personal issues. The key is to learn to listen for and react to ‘emotion buttons’. These are signals and words that the prospect uses during the business discussion that expose their underlying emotions.

Learning Outcomes

 By the end of this course you will be able to:

• Understand the skill and techniques of listening.
• Emphasise and acknowledge emotion buttons effectively.
• Understand the difference between personal and business personal benefits.
• Use listening to uncover needs and benefit.
• Introduce subjects by asking the right questions to keep the prospect talking.

System Requirements

Operating systems:
Windows,
XP/Vista/7/8,
IOS, Android,
Mac OS.
Browsers:
For the best experience we recommend Chrome (26 or above) however ,we also support:
Internet Explorer 9 and above,
Firefox 20 and above,
Safari 5.0 and above,
and Opera 12 and above.